FAQ

General

HKPAX is designed for:

- Artists and companies
- Presenters and Venues
- Producers, Agents, and Talent Representation
- Funding Bodies and Public Institutions
- Performing Arts Industry-related Sectors

The daily opening hours vary depending on the day’s performance schedule. Please refer here for the most updated schedule.

Please check HKPAX's official website on the day of the event for special arrangements.

Account Management

To edit your profile, please log in and go to ‘‘Account Details’’ on your ‘‘My Account’’ page. Click on the ‘‘edit’’ button and follow the instructions on the page to update your information.

Bring your confirmation email to the registration counter at Hong Kong Cultural Centre Piazza A from 9 October – 13 October 2026, where you can collect your personal badge.

You will need to scan the QR code on your badge at the entrance of each venue, so do keep it handy to enjoy all the programmes and performances.

As registration counters get busy during peak hours, we recommend leaving yourself plenty of time to check in and start your experience smoothly.

To retrieve your password, proceed to the "Sign in" page , click the “Forget Password” button and follow the steps to re-set your password.
You may also contact us at [email protected] for assistance.

Registration

We offer three types of passes: Standard Pass, One-day Pass and Student Pass.
Please refer here for details.

Yes, we offer a range of discounts:

Early Bird Discount: Purchase a Standard Pass on or before 17 July 2026 to enjoy the early bird discount offer.

The Hong Kong Performing Arts Expo also offers AAPPAC (Association of Asia Pacific Performing Arts Centres) bundle discounts, as well as special ticket prices for Hong Kong practitioner and students.

For more details, please refer here.

We accept both online and offiline payment methods, including:

- Online payment: Visa, Mastercard, AMEX, Union Pay, Alipay and WeChat Pay.
- Offline payment: Bank Transfer

Log in to the “My Account” page and go to “Account Details” to view and download your invoices. Once we have confirmed payment, we will send the receipt to your registered email address.

All passes are non-transferrable.

All purchases are non-refundable.

Programme Selection

Programme selection will open in August 2026.

You can log into “My Account” and go to “My Schedule” to view and edit your reservations.

All performances have free seating, allocated on a first-come, first-served basis. 

Unfortunately, no waiting list is available. However, as all participants are free to edit their schedules, we recommend you check the HKPAX website regularly for newly available spots.

There is no limit. However, please ensure that the times of your selected performances do not overlap.

Most venues provide wheelchair-accessible facilities. If you require further assistance, please contact us by email at [email protected].

As all participants must scan their personal QR code before entry, we recommend arriving 15–20 minutes before the performance to ensure smooth admission and to enjoy the full performance. Latecomers will be admitted at appropriate times.